In my case I also had the original USB headset that came with the program. I don't know if you will run into problems if you do not have this headset.
But I can confirm that I was able to run the old headset in Windows Rosetta Stone provides a method to re-launch your online support also.
This online path for all this activity makes all kinds of sense when you view Rosetta Stone as a subscription service. I think the bottom line here is that if you are looking to use your old Version 4 or maybe even older you should get together all your documentation and look to re-establish your account with Rosetta Stone first and go from there.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another. You can set the environment variable on individual workstations, or you can use your remote deployment system to set the environment variable on the workstations across your network.
Follow the steps below, according to the operating system of the individual Learner workstations or. Note: You will need to be logged in as a Windows Administrator to complete these steps. After the Callback Invocation Processor Service has been started or restarted, you must login as a learner and complete at least one screen.
After this has been completed, all scores should now appear in the Manager. If the scores still do not appear in Rosetta Stone Manager Version 3 after following these steps, or if the service gives an error message while trying to start, please verify that your server meets our system requirements, and upgrade the hardware if necessary.
To do this, first navigate to the database directory in your Mac's terminal. Before you start the migration process you will need to contact Rosetta Stone Support in order to activate your new installation. Important : In order for the migration to be successful, both servers computers must have the same version of Rosetta Stone Manager V3 Server. For Example: Data dumps from a 3. If you want to run an updated version on the new server you must first import the data to the new server and then update to the newer version.
Note: This will save the backup files to your desktop. CD, USB drive, removable hard drive. Make sure that you copy the backup file instead of dragging it in order to minimize the chance of losing Learner data.
Do not proceed until you have confirmed that the backup file is on the new server. Uninstalling Rosetta Stone Manager Version 3 from the old server. In Terminal, execute the following commands to uninstall Rosetta Stone Manager Version 3 Server from the old server computer. Before importing the data you should stop the following services by entering the commands below:. Enter the following two commands import the backup data from the desktop:. Start the services we stopped in by entering the following commands into the terminal:.
If you need to check your license status on Mac OS X, you will need a separate utility. Each of the languages that you have activated will show here in shorthand.
The Total licenses issued corresponds to the number of licenses activated on the machine. The Total in use is a real time display of the number of licenses being used by learners at the time. If you are encountering an or error or have "This content is unavailable" messages or locks on lessons, please follow the steps below to reset the license server to verify that the status enquiry is correct: Please note: These steps will break the connection to the license server for any learners who are currently logged in to the program.
Home Support Topics. Expand search. Search Search. Preferred Language. How can I access all the content? Use a remote installation utility to deploy the Rosetta Stone application to all networked Learner workstations. How to Install Rosetta Stone Manager to run everything on one computer. This article explains how to set up one non-networked computer on which one or more Learners and Administrators will access Rosetta Stone Manager and the Network application.
Section A - Install the Server. Then follow these instructions, depending on the operating system of the computer:. Sign in as an Administrator on the computer. Select the destination folders for the Server and Language files. Jan 25, PM. Feb 24, AM. Mar 14, AM. Mar 14, PM in response to jlineberger In response to jlineberger.
I had the same issue. I went to the Adobe site and redownloaded flash player and AIR. Once I redownloaded them and installed them, Rosetta Stone worked again! Hope this helps! Mar 14, PM. Mar 15, AM. I had the same problem with Rosetta Stone Totale. I'd click the icon, it would bounce once and then not load.
So I redownloaded both Flash and Air and it launched. Here's a link to the Rosetta Stone support page with the fix. I followed the directions and now have the program running like a champ. Mar 19, PM.
Mar 25, AM in response to vincent from castro valley In response to vincent from castro valley. I spend 3 hrs with tech support at Rosetta and still not able to resolve. Rosetta Stone sets you up for success by introducing new skills at the perfect pace and giving you opportunities to practice key words and phrases in multiple contexts. We give you immediate feedback on your pronunciation and offer live coaching with native speakers, preparing you to hold meaningful conversations in your new language.
Rosetta Stone has helped all types of language learners reach their goals. Check out our solutions for:. Our tried and tested curriculum and engaging mobile app makes it easy and fun to learn a new language.
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